great shuttle service , but room could use an update

The hotel shuttle to Wilson Airport was efficient, showing great organization in adapting to our arrival. When we dined at the restaurant, the curry offered was a delight, exceeding my expectations. Additionally, I appreciated the attentiveness of the staff when they promptly sent my forgotten toothbrush to me after my stay.

The room felt a bit dated compared to modern standards.

A Memorable Stay Enhanced by Exceptional Service

During our three-night stay, we were greeted by Lenah, whose warm hospitality made our experience unforgettable. The dining options exceeded expectations, offering delightful dishes that left everyone satisfied. Always request a room cleaning button as the staff may overlook it. Our time here was truly enjoyable!

The stay was exceptional, with a superb room upgrade that made our experience feel luxurious. The buffet offered an extensive selection of high-quality dishes, and the freshly brewed coffee was a delightful touch. However, the ambience of the restaurant could be improved as it felt slightly too casual for such a classy hotel. Additionally, while the hotel is modern and well-equipped, there was a noticeable delay during check-in, which slightly dampened our arrival experience.

Ideal for group travelers seeking comfort

The rooftop bar offered a nice ambiance, perfect to unwind after a long day. The shuttle service was easy to navigate, making it stress-free for us to get to and from the airport.

It wasn't exactly a bargain, but it was acceptable considering the overall quality.

Perfect airport stopover!

Stayed here with the fam for a night. Super smooth airport shuttle—got picked up from Wilson and it was really convenient. The staff was super friendly and the curry we had for dinner? Absolutely delicious! Only bummer was the Wi-Fi connection kinda dropped a few times, but it didn't ruin our stay at all. Great place overall!

Do recommend for a quick break

Impressive hotel, attentive staff, with secure access ensuring peace of mind and a delightful rooftop pool providing a relaxing spot to unwind after a day of exploring nearby attractions like the Giraffe Centre.

Absolutely impeccable

The room was spacious, modern, and very clean. Super comfortable bed, which was a big plus after a long flight. Nice touches like complimentary toiletries were appreciated. Overall, great vibe in the room that made the stay enjoyable.

The Crowne Plaza Nairobi Airport features a beautifully decorated lobby with warm colors and comfortable seating, and its close proximity to the airport makes it very convenient for seniors like me. I felt welcomed throughout my stay.

More varied dining options for seniors would be appreciated.

I loved relaxing by the rooftop pool and the vibrant bar scene. The cafe served awesome Americano, and I totally enjoyed exploring the gift shop.

i had a great stay at the hotel, with amazing staff who were incredibly friendly and attentive. the cleanliness of the hotel was impressive, and the shuttle service to the airport was very convenient. the room was spacious and comfortable, making me feel right at home, even better than my previous stay in nairobi.

breakfast was overpriced and not included.

The overall ambiance of the hotel was pleasant, but

the food options were limited during my stay. The staff was very friendly, and the shuttle service to the airport was prompt and efficient, making it a convenient choice for overnight travelers.

Superb dining room with nice evening meal selection.

the check-in was a bit slow, but the beds were super comfy! the staff greeted me with smiles, and the modern bathroom had everything I needed. ordered dinner, and the portions were generous!